As a consumer, you have the right to:

• Dispute the validity of any debt

• Request verification of the debt

• Request the name of the original creditor

You may submit a written dispute or request for validation within 30 days of receiving initial communication. Upon request, we will provide verification of the debt.

Privacy Policy

First Solution Associates LLC is committed to protecting your privacy and complying with the Fair Debt Collection Practices Act (FDCPA).

• Confidentiality: We will not disclose information about your debt to anyone other than you, your authorized representative, or as required by law. We do not share your personal or financial information with third parties except as necessary to collect your debt or as permitted by law

• Communications: We will only contact you through approved communication channels and will not leave detailed messages about your debt on answering machines or with unauthorized individuals

• Right to Information: Upon your request, we will provide you with the name of the creditor, the amount owed, and verification of the debt, as required by the FDCPA. You have the right to dispute the debt within 30 days of receiving our initial communication

• Data Security: We maintain reasonable safeguards to protect your information from unauthorized access, use, or disclosure.

Refund Policy

• Erroneous Payments: If you make a payment in error or overpay, please contact us immediately. We will review your account and, if appropriate, issue a refund of any amount not owed.

• Disputed Debts: If you dispute a payment and it is determined that you do not owe the debt, or if a payment is made after the debt has been resolved or settled, we will promptly refund the payment amount.

• Refund Process: Refunds will be processed to the original payment method within 30 days of confirmation that a refund is due.

If you have questions about your privacy or believe you are entitled to a refund, please contact our office at [contact information].